Frequently Asked Questions

Address Book is a digital reference database of geodata, postal addresses, and physical addresses for Ukraine and other countries, designed to be installed and integrated into your internal systems as a standalone file-based solution.

GeoData Online is a cloud service with a flexible API, worldwide accessibility, and scalability for international projects. The service requires no installation and is ready to use immediately.

GeoData Online currently provides access to address databases for Ukraine, Kazakhstan, Poland, the Czech Republic, Italy, Estonia, Romania, Bulgaria, France, Denmark, the Netherlands, and other countries. The list of supported countries is continuously expanding, so stay tuned for updates.

For each address, you can obtain: postal code, region, current district name, municipality/community, street name, KATOTTG code (formerly KOATUU), telephone area code, GPS coordinates, and territory status (for addresses within Ukraine).

Yes. In accordance with Order No. 376 of the Ministry for Communities and Territories Development of Ukraine dated February 28, 2025, we perform daily monitoring and tracking of territories that are occupied or classified as High Military Risk Zones (HMRZ). Updates are added to the database immediately after they become available through official sources.

Daily. The database is continuously synchronized with official sources, while the archive of renamed streets and settlements is updated in real time.

Yes. Most platform functionality is available through API integration. You can automate validation, verification, and updating of address data in real time without manual processing.

The platform supports data exchange in JSON format. This allows GeoData Online to be integrated with virtually any CRM, ERP, accounting software, e-commerce platform, or other business systems.

No. Core functionality is available through a user-friendly Personal Account with an intuitive interface, making it accessible to employees without technical expertise. For advanced API integrations, developer involvement is recommended.

Yes. A ready-made module for Odoo and a Google Sheets tool are already available. Modules for OpenCart, Joomla, Shopify, Creatio, WordPress, and other systems are either in development or can be built on demand for your business needs.

Yes. Depending on the selected pricing plan, limits may apply to API requests or Personal Account requests. Limits can be increased through custom arrangements or by upgrading to a larger plan.

Yes. Every newly registered user receives a bonus of UAH 300 credited to their Personal Account balance, which is sufficient to process approximately 150 addresses. In addition, five free postal code lookup requests per day are available without registration.

First, register on the platform. Then send a request via our online chat or email, making sure to specify the email address used during registration. Our support team will activate your free trial access within 24 hours.

Yes. We offer a free audit of your database containing up to 500 records. This allows you to assess the actual quality of your data and evaluate how beneficial the service will be for your specific use case before making a purchasing decision.

• Real-time postal and physical address validation
• Address search using a single-line query or separate fields
• Reverse geocoding (retrieving an address from GPS coordinates)
• Access to the archive of renamed streets and settlements
• Database cleansing and standardization
• Bulk address verification
• Name declension and transliteration
• Full name parsing and gender identification

GeoData Online API supports REST requests with responses returned in JSON format, making integration straightforward for most modern systems.

Yes. We provide trial API access along with sample requests and responses. Full API documentation with examples is publicly available via the link located in the website footer.

Minimal requirements apply. You only need a developer capable of making REST API requests and processing JSON responses. Public documentation includes code examples, and our team provides support throughout the integration process.

Yes. Our technical team assists with API setup, provides consultations, and supplies ready-to-use code examples for a quick start. Support is available free of charge during business hours: Monday–Friday, 09:00–18:00.

• Data conversion into a structured format
• Correction of incorrectly formatted address information
• Detection and completion of incomplete address records
• Conversion between Latin and Cyrillic characters
• Preparation of databases for personalization (name declension)
• Parsing address records into individual entities

Yes. Our algorithms fully support data obtained through Diia ID and BankID, allowing it to be seamlessly combined with your existing customer database and used without errors.

We guarantee a high level of data security and confidentiality. All processing is performed in accordance with our Privacy Policy and Public Agreement, both available on our website. Since 2012, we have worked extensively with Big Data and understand the requirements of financial institutions, government agencies, and large enterprises.

It reduces cart abandonment rates, increases checkout conversion rates, and ensures accurate customer address information. This directly improves delivery speed and cost efficiency while reducing return shipments.

The service streamlines operator workflows, provides accurate addresses with postal codes for error-free deliveries, and supplies additional guidance for couriers, including district information, nearest metro station, GPS coordinates, and building entrances.

It improves application conversion rates for banking services and loans, provides complete customer addresses for correspondence and reporting, and ensures KATOTTG code assignment. This is especially important for regulatory reporting and personalized customer communications.

A clean and accurate address database reduces delivery costs, return shipments, and re-deliveries, lowers call center workload, improves customer segmentation for marketing campaigns, and increases analytical accuracy. In many cases, savings from delivery optimization alone fully offset the cost of the service.

A request consists of a successfully submitted HTTP request and a successful HTTP response from our API. Examples include validating a single address, declining a single name, or performing one reverse geocoding operation. Please note that the “Address Search by Separate Fields” service may require up to 5–6 requests to find a single address.

Plans are available in three currencies: Ukrainian Hryvnia (UAH), US Dollar (USD), and Euro (EUR). All prices are listed excluding VAT.

All package plans (Starter, Universal, Basic, and Advantage) remain active for 30 days from activation. The All Inclusive plan has no expiration date.

You can top up your balance or upgrade to a larger plan at any time through your Personal Account. If your account balance is sufficient, the next service package will be activated automatically. If you require a larger package, simply contact us through any convenient communication channel.

Our clients include leading Ukrainian banks (Universal Bank, Ukrgasbank, Idea Bank), major retailers, FMCG companies, logistics operators, and financial services providers (including Portmone and others). A full list of partners and customer testimonials is available on our website.

Call us at +38 (066) 017-23-21 or +38 (044) 379-34-56, email us at info@dmsolutions.com.ua, use the online chat on our website, or contact us through Telegram or WhatsApp. Office address: 15/15 Novokostiantynivska Street, Kyiv, Ukraine.

API documentation is publicly available on our website. We also provide Personal Account guides, YouTube video tutorials, and a blog section with practical use cases. For more detailed questions, please contact our support team.

Yes. Simply fill out the form on our website or call us, and we will arrange a personalized demonstration tailored to your business needs. We will showcase the Personal Account, API functionality, and Google Sheets integration tool, while also discussing potential integration scenarios.